Here are some techniques to help you avoid turning a small problem into a big one.

• Be prepared for words and actions that set you off.

• Take a few deep, slow breaths.

• Step back and create some distance between you and the other person.

• Remember that you want to act on your own values, not someone else’s values.

• Admit your anger and leave if you cannot calm down.

• Postpone the situation.

• Admit to having similar feelings or behaviors at other times.

• Think of some part of the problem you can admit to.

• Refuse any offer of a weapon from anybody.

• Ask simple questions.

• Clarify word meanings; don’t assume anything.

• Walk away, if possible.

• Show you expect that a possible outcome can be reached.

• Be concerned and respectful, even if the other person isn’t.

• Take responsibility; don’t blame.

• Avoid bringing up the past or the future.

• Compromise – both people getting part of what they want.

• Avoid power struggles. It’s okay to be wrong.

• Forgiveness: giving up my right to hurt you for hurting me.
  
  ***The above techniques/suggestions should not be debated, but put to work.
  
  For further information on the Anger Management Program call (519) 253-8481 ext. 225.