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Programs and Services
Teen Health Centre Counseling
Teen Health Centre offers free, confidential counseling for youth
12 to 24 years.
We offer counseling in the following areas:
Individual Sessions Relating To:
Family Conflict
Relationship problems with friends
Depression
Anxiety
Eating Disorders
Self-Harm
Suicide Ideation
Grief
Unplanned Pregnancy
Substance Abuse
Other general teen concerns
Appointments are preferred for all counseling services. Please
contact the intake worker 253-8481 ext. 0 for more information.
Group Sessions:
Social Group: Nameste is the name of our social group for youth ages
16-24. It takes place at the THC every other Thursday evening from
6-8 pm. It is free and you must be registered to attend. Please call
us at 253-8481 ext. 249 or ext. 244 for more information. Some of
the activities include, movie nights, dinners, arts/crafts,
gardening, etc. We provide a safe, fun environment for youth to get
together!
Juggling Cultures: A group for newly arrived immigrant youth ages
12-15.This
group takes place at the New Canadians’ Centre Windsor-Essex County Family YMCA. The focus is to encourage
youth to express themselves through the use of group art-therapy techniques. Sessions run for 2 hours, once
weekly for 8 weeks. Please call us at 253-8481 ext. 266 for more information.
Mood Group: A support and educational group for youth ages 16-24
who are experiencing depression and/or anxiety. The group
is offered once weekly for 8 sessions. Please call us at
253-8481 ext.0 and ask to speak to the intake counselor.
Frequently asked Questions regarding the counseling program:
1. Who can make a referral?
Anyone can call and make a referral for a teen, including the teen
themselves, parents, teachers, doctors, community agencies, any
third party. However it is necessary that the teen is aware of the
referral and agrees to accept our services.
2. How do I make a referral?
Simply call our main number at 253-8481, ext.0, and ask the
receptionist to put you through to the intake counselor for that
day.
3. Will I be able to speak to someone immediately?
Sometimes the intake worker is already involved in another call, so
it is important to leave your name and number where you can be
reached. We try our best to return calls the same day if possible.
4. What if it is an emergency?
If there is a crisis where someone, or yourself is in immediate need
of help because you/they are suicidal or in another type of crisis
that may result in harm, we do provide emergency numbers on our
voice mail message that will direct you to local services to help in
these situations.
5. What information do I need to provide to the intake worker?
We will need the teen’s name, age, date of birth, gender, and phone
number where they can be reached. We also need to know the nature of
the problem, how long it has been experienced, and if the teen has
had previous counseling. The intake worker will provide some brief
advice and some external referrals to assist if appropriate. We can
also refer you to other Teen Health Centre programs that might be
beneficial, such as medical services, dietician, or anger management
programs to name a few.
6. Will I get an appointment right away?
Unfortunately due to the high number of referrals we receive, we do
have a waiting list for most of our services. This does vary
depending on the service you need, whether it be individual or group
sessions. You will receive an estimate of the waiting time when you
call. It averages between 10 weeks and upward.
7. Is there a cost to any counseling programs?
No, there is no cost. We do require a valid Health Card Number when
you begin receiving services.
8. Are the services confidential?
Yes, our services are confidential. If any third party requires
information about the services you receive, it must be with your
written consent. There are exceptions to confidentiality. Some areas
include suicide risk, harm to others, and anyone under 16 years of
age that is in a situation of neglect or abuse that is reportable to
Children’s Aid Society. We will explain the full limits of
confidentiality upon your first visit.
9. Do you have county offices?
Yes, please see our website for locations and times. A referral is
made for County satellite offices through our main number.
10. What do you have to help parents of teens?
We do offer parenting courses, either weekly or in a workshop
format. For information, contact 253-8481, ext. 225. Please see our
listing under community programs for further information in this
area and all of our services.
11. What other community resources may be available for counseling?
There are several different community agencies that may also be
helpful for a teen or parent.
Windsor Regional Children’s Centre (R.C.C.)
3901 Connaught Road
257-5215 (under 18yrs)
RCC services families with children and youth up to 17years of
age who are experiencing emotional, social, and behavioral problems.
Crisis help available at their walk-in clinic. Contact them directly
for more information regarding crisis services times and
availability.
Community Crisis Service
1030 Ouellette Ave.
(Next to Hotel Dieu Hospital)
Crisis, short-term walk-in service
973-4435 –24 hr line (16yrs. and older)
This agency provides a 24 hour line and short term counseling for
those aged 16 and over who need help in solving immediate mental
health crises and/or serious social problems.
The following agencies are available for individual, family/or group
counseling. Some have a fee for service. Please contact each agency
directly for more information.
Family Service Windsor
450 Victoria
256-7831
Catholic Family Services
677 Victoria
254-5164
Windsor Family Forum
2109 Ottawa, at the Market Square
253-2607
Sandwich Community Health Centre
749 Felix (at Forster Secondary School)
258-6002
Private counselors through an Employee Assistance Plan:
Please check with your employer’s Human Resources Department to find
out if you have coverage for counseling.
For a complete listing of community agencies contact:
Information Windsor
973-4636
www.informationwindsor.com
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